LiveWell Imports is a retail and wholesale outlet dedicated to providing the highest quality spices, herbs, and dietary supplements. At LiveWell Imports, we import the products we sell directly from the manufacturer which allows us to control quality and avoid unnecessary retail mark-ups. This also ensures that our products are pure and not altered or modified throughout the supply chain in any way. We strive to provide our customers with quality, reliability, transparency, good service, and fair pricing in an extremely competitive market.
We believe people should eat food in its most natural state whenever possible. We find it unconscionable that food products can reach store shelves labeled as one thing, while being loaded with additives, fillers, and GMO's. This is not a political stance, this should be common sense. Although we represent a minuscule part of this industry, we take pride in only selling organic and Non-GMO products.
Some of the business types we are proud to supply:
- Spice Markets
- Specialty Grocery Stores
- Food Manufacturers
- Food Distributors
- Animal Feed Companies
- Flea Market & Online Retailers
- Personal Chefs
We can suit your needs whether you are a casual home-based chef, the buyer for a commercial food manufacturer, or anything in between. We have the unique advantage of being direct importers for all of our products, yet also selling direct to end users which means no customer is too big or too small, and our prices can stay extremely competitive.
FREQUENTLY ASKED QUESTIONS:
How much does shipping cost?
Shipping is free with all orders $50 and over. For all orders under $50, a flat rate of $6 will be added for USPS Priority Mail (or UPS Ground shipping for larger orders).
How long does shipping take?
Orders will ship within 1-3 business days and transit time is another 1-5 days from our warehouse in New York depending on your location within the U.S. For large freight orders, contact us for more information about shipping logistics.
How is my order packaged?
Most of our products are packaged in individual 1 or 2 lb resealable poly plastic pouches. If you are ordering over 50 lb of any single product we may be able to ship in large 55 lb shipping bags depending on availability.
Do you accept returns/exchanges?
We stand by our products 100%. If you are unsatisfied for any reason, you may return or replace the product. Original shipping cost will be deducted from all refunds, including orders that qualified for free shipping. If you are only returning part of your order, we will not deduct shipping costs from your refund. Note: We are unable to resell unsealed returned products, so we cannot accept returns on orders 10 pounds or more if the product has been opened. We are happy to provide free samples to commercial customers upon request prior to purchase.
Why is the color of my product slightly different than your photos?
By nature, the colors of spices and herbs vary slightly from one lot to the next. Our items are organic, therefore by definition they are not altered to be a certain color. We are constantly importing new product and often sell from more than one lot at any given time. Rest assured that we source the highest quality products available and that our products are all recent lots which will be fresh for at least 2 years from time of purchase.
How do I know your products are organic and high quality?
We pride ourselves in only sourcing certified organic products of the highest quality. All of our products are USDA certified organic, kosher items are certified by Kosher Certification Services, and products are stored in an FDA approved facility. Proof of certification as well as Certificate of Analysis can be provided for any of our products upon request. If you require a large quantity of any item for commercial use, we are happy to provide a small sample if necessary.
How are your products sterilized?
All of our products are steam sterilized to remove any unwanted naturally occurring contaminants. This is the safest way to sterilize spices and herbs. We never have and never will use ethelene oxide (also know as EtO or EO) or propylene oxide (PPO) to sterilize our products. In addition, we do not use any form of food irradiation. Nothing is added to our products, ever.
Will I get further discounts if I need quantities larger than those listed for sale?
Yes! We are happy to service individuals and businesses of all sizes, and can offer deeper discounts for high volume customers. Our warehouse is fully equipped to ship and receive loads of any size. Contact us for more information.
Do you have any coupon codes?
We offer a 10% off coupon to new customers who sign up for our mailing list. Once you join our list, you'll occasionally receive additional coupons by e-mail.