LiveWell Imports is dedicated to providing the highest quality organic spices, herbs, and dietary supplements. We import the products we sell directly from the manufacturer which allows us to control quality and avoid unnecessary retail mark-ups. We strive to provide our customers with quality, reliability, transparency, good service, and competitive pricing. We're proud to supply restaurants, nutraceutical companies, specialty grocery stores, food manufacturers, animal feed companies, home chefs and health enthusiasts, to name a few.
We are fully stocked and equipped to handle loads of all sizes. Shipping is handled via UPS Ground or by LTL or TL freight. We handle all of the shipping logistics at no cost to you, allowing you to focus on your business rather than deal with freight forwarders. Shipping costs are included in our prices for orders over $50.
FREQUENTLY ASKED QUESTIONS:
How much does shipping cost?
Shipping is free with all orders $50 and over. For all orders under $50, a flat rate of $7 will be added for USPS Priority Mail (or UPS Ground shipping for larger orders).
Where are you located?
Our warehouse is located in New Jersey and our office is in the New York metro area.
How do I avoid paying a middleman or broker for bulk spices/herbs?
We are the importers of our products and we purchase directly from the source. This is as close as you can get to purchasing direct from source without hiring a customs broker and filling an entire shipping container yourself. Aside from keeping costs down, buying products from the source ensures that the product is not tampered with or mixed with additives at any point, which unfortunately happens in this industry.
How long does shipping take?
Orders will ship within 1-3 business days and transit time is another 1-5 days from our warehouse in New Jersey depending on your location. We are fully stocked in the U.S.
Do you accept returns/exchanges?
We stand by our products 100%. If you are unsatisfied for any reason, you may return or replace the product. Return shipping cost will be deducted from all refunds. Note: For orders 5 pounds or more, we can only refund the portion of the order that has not been opened. We are happy to provide free samples to commercial customers upon request prior to purchase.
How do I know your products are organic and high quality?
We pride ourselves in only sourcing certified organic products of the highest quality. All of our products are USDA certified organic, kosher items are certified by Kosher Certification Services, and products are stored in an FDA approved facility. Proof of certification as well as Certificate of Analysis can be provided for any of our products upon request.
How are your spices and herbs sterilized?
All of our products are steam sterilized to remove any unwanted naturally occurring contaminants. This is the safest way to sterilize spices and herbs. We never have and never will use ethelene oxide (also know as EtO or EO) or propylene oxide (PPO) to sterilize our products. In addition, we do not use any form of food irradiation. Nothing is added to our products, ever.
Do you have any coupon codes?
We offer a 10% off coupon to new customers who sign up for our mailing list. Once you join our list, you'll occasionally receive additional coupons by e-mail.